ANALISIS SOCIAL MEDIA MARKETING DAN E-SERVICE QUALITY UNTUK MENINGKATKAN RETENSI PELANGGAN DAN DAMPAKNYA TERHADAP CITRA PERUSAHAAN (Survey Pada Pengguna E-commerce Bukalapak)

RUHIYAT, CUCUP (2023) ANALISIS SOCIAL MEDIA MARKETING DAN E-SERVICE QUALITY UNTUK MENINGKATKAN RETENSI PELANGGAN DAN DAMPAKNYA TERHADAP CITRA PERUSAHAAN (Survey Pada Pengguna E-commerce Bukalapak). Masters thesis, Universitas INABA.

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